Technical support
Technical support is available through the Zendesk portal:
To help us resolve your request quickly, include the following details:
Version information
Host software version
For example, Autodesk Revit 2027
Installation details
For example, English version, Update 2
Application version
For example, Color Tabs 1.0.27.0
Problem description
Describe the issue in as much detail as possible. Include:
The task you were performing.
The steps that caused the error.
The result you expected.
The result you received.
The exact error message, if available.
Attachments
Where possible, attach:
The drawing or project where the issue occurs.
Screenshots of error messages.
Other files that can help reproduce the issue.
The more relevant information you provide, the faster we can analyze the issue and propose a solution.
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