> For the complete documentation index, see [llms.txt](https://help.arkance-systems.com/color-tabs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.arkance-systems.com/color-tabs/en-13/general/technical-support.md).

# Technical support

Technical support is available through the **Zendesk** portal:

{% embed url="<https://emea.support.arkance.world>" %}

To help us resolve your request quickly, include the following details:

### Version information

* **Host software version**
  * For example, *Autodesk Revit 2027*
* **Installation details**
  * For example, *English version, Update 2*
* **Application version**
  * For example, *Color Tabs 1.0.27.0*

### Problem description

Describe the issue in as much detail as possible. Include:

1. The task you were performing.
2. The steps that caused the error.
3. The result you expected.
4. The result you received.
5. The exact error message, if available.

### Attachments

Where possible, attach:

* The drawing or project where the issue occurs.
* Screenshots of error messages.
* Other files that can help reproduce the issue.

{% hint style="success" %}
The more relevant information you provide, the faster we can analyze the issue and propose a solution.
{% endhint %}